COMMERCE- II (FYBCOM) Question Bank

7 topics across 6 chapters

Chapter 1

Scope and Importance of the Service Sector (definitions, classification, role in economy, employment, growth areas)

Chapter 2

Functions and Components of E‑commerce (types, business models, payment systems, logistics, marketing)

Chapter 3

Retail Formats in India (traditional, modern, organized vs unorganized, formats like kirana, supermarkets, hypermarkets, malls, e‑tailers, convenience

Chapter 4

Challenges Facing the Retail Sector in India (infrastructure, regulation, competition, supply chain, real estate, tech adoption, informal sector issue

Chapter 5

Advantages of Retailing and E‑commerce (benefits to consumers, businesses, economy; cost, convenience, reach, efficiency)

Chapter 6

Policy, Regulation and Future Trends in Indian Retail (FDI, GST impact, digital payments, omnichannel, sustainability)